List of Goods is committed to protecting and respecting your privacy and to complying with applicable laws and regulations to ensure that the personal information you share with us is kept securely and processed fairly and lawfully. This privacy policy (together with our Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By visiting listofgoods.com you are accepting and consenting to the practices described in this policy.

It is important that you read this privacy policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This privacy policy supplements the other policies and is not intended to override them.

 

HOW WE COLLECT INFORMATION

Information you give us: You may give us your Identity, Contact and Financial Data by filling in forms on our site or on our social media pages or profiles, or by corresponding with us by phone, email, in app or otherwise. This includes personal data you provide when you:

• Apply for or purchase our products or services;
• Create an account on our website;
• Subscribe to our service or publications;
• Request marketing to be sent to you;
• Enter a competition, promotion or survey;
• Give us some feedback;
• Apply for a job position;
• Provide information needed to complete an age-verification check for an age-restricted product.

Information we collect about you: With regard to each of your visits to our site we may automatically collect information concerning technical information e.g. about your browser or the device you use to access the site etc., information about your visit such as browsing actions and patterns, e.g. which website you clicked through to reach ours and lengths of visits to pages. We collect this personal data by using cookies and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie notice for further details.

Information we receive from other sources: We may receive personal data about you from various third parties and public sources as set out below:

• Technical Data from analytics providers (such as Google);
• Contact, Financial and Transaction Data from providers of technical, payment and delivery services;
• Identity and Contact Data from selected business partners, data brokers or aggregators.

 

MORE DETAILS ON THE TYPE OF DATA WE COLLECT AND HOW IT'S PROCESSED

We may process data about your use of our website ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

We may process your account data ("account data"). The account data may include your name and email address. The source of the account data is you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

We may process your information included in your personal profile on our website ("profile data"). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

We may process your personal data that are provided in the course of the use of our services ("service data"). The service data may include name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The source of the service data is you. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

We may process information that you post for publication on our website or through our services ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.

We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website ("transaction data"). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.

We may process personal data for the purpose of age verification where you purchase, attempt to purchase, or receive a product that is age restricted by law, including bladed items. Our preferred method of age verification is through OneID, or another approved third-party age-verification provider. OneID allows customers to confirm their age using trusted sources such as their bank or mobile network provider. Where this method is used, the age check is designed to avoid unnecessary document uploads and to share only the information needed to confirm the result of the check, rather than a copy of your passport, driving licence or full identity document.

If you are unable or choose not to complete age verification through OneID, you will be required to provide manual proof of age before your order can be despatched. This must be a valid passport or driving licence. We will use this only to complete the age check for your order, match the check to the relevant order, and help us comply with our legal obligations as a responsible retailer of age-restricted products.

Where we carry out a manual age check, we may record the outcome of the check, including the order number, the date of the check, the type of document reviewed, whether the check passed or failed, and the person who completed the check. We do not use identity documents provided for age verification for marketing purposes, profiling, or any unrelated purpose.

The legal basis for this processing is compliance with our legal obligations and our legitimate interests in preventing unlawful sales of age-restricted products, maintaining appropriate records, and protecting our business in the event of a regulatory enquiry, dispute, investigation or legal claim.

We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.

We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

In addition to the specific purposes for which we may process your personal data set out in this section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).

Please do not supply any other person's personal data to us, unless we prompt you to do so.

 

WHO WILL MY INFORMATION BE SHARED WITH?

As an independent retailer, we do not, and will not, sell any of your personal data to any third party including your name, address, email address, or credit card information.

Financial transactions relating to our website and services will be handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

Where age verification is required, we may share limited information with our age-verification provider, currently OneID, or with delivery partners where this is necessary to complete an age-verification or age-verified delivery process. We only share the information needed for the relevant age-verification or delivery process. We may also disclose age-verification records where required by law, regulation, court order, law enforcement, Trading Standards, or another competent authority.

In addition to the specific disclosures of personal data set out above, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

 

DATA RETENTION/DELETION AND POLICY AMENDMENT

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. We will retain your personal data for a maximum period of 5 years following your last order, log-in or engagement with us (e.g. opening a List of Goods email).

Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may also notify you of changes to this policy by email.

 

DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of any breach where we are legally required to do so.

 

HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION

We want to make sure that your personal information is accurate and up to date. You can update your details at any time in the member’s section of our website. You may instruct us to provide you with any personal information we hold about you. You may also instruct us to amend incomplete or inaccurate data we hold about you, though we may need to verify the accuracy of the new data you provide to us.

We may need to verify your identity before responding to certain requests, particularly where the request relates to access, correction, deletion or restriction of your personal data. If verification is required, we will ask only for information that is reasonably necessary to confirm your identity and protect your personal data.

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes. Where you opt out of receiving marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

You may ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

 

THIRD PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

 

OUR COMMITMENT TO CHILDREN'S PRIVACY

Our site is not intended for children and we do not knowingly collect data relating to children. We never collect or maintain information on our website from those we actually know are under the age of 16, and no part of our website is structured to attract anyone under the age of 16. By placing an order or submitting your details to us, you confirm that you are at least 16 years old. If you purchase, attempt to purchase, or receive an age-restricted product, including a bladed item, you must be at least 18 years old and may be required to complete age verification before the order is despatched or delivered.

 

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with the best experience possible when you browse the site and also allows us to improve our site. Please see our cookie policy here for further details.

 

FUTURE UPDATES

We may change this policy from time to time to ensure it is up to date with current European data protection laws. If there are significant changes to the way we process your data, we’ll notify you via our website, and if you’re subscribed to our mailing list, via email too.

 

CONTACT DETAILS

If you have any questions or feedback regarding this statement, you can contact us at support@listofgoods.com.

Postal address: List of Goods, 186-188 Cassland Road, London, E9 5DA

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues ( www.ico.org.uk ), or the equivalent regulatory authority in your country. However, we would like to deal with your concerns before you approach the ICO (or other regulator) so please contact us in the first instance, where we will be happy to address any issues or questions you may have.