COSTS

For the most up-to-date shipping costs, please refer to the automatically generated rates in the checkout process. These are the most accurate for the items you wish to purchase and represent what you’ll actually be charged.

Whilst these are only indicative, a general summary of rates and estimated shipping times are as follows:

 

Standard Shipping 

Standard - Royal Mail Tracked 48 (2-3 business days): £2.95

DPD Next Business Day (Cut off: 2pm Mon-Fri): £5.95

DPD Next Business Day by 12 Midday (Cut off: 2pm Mon-Fri): £12.95

DPD Saturday Delivery (Cut-off: Fri 2pm): £9.95

DPD Saturday Delivery by 12 Midday (Cut off: Fri 2pm): £12.95

DPD Sunday Delivery (Cut-off: Fri 2pm): £9.95

 

18+ Shipping (bladed products and alcohol)

18+ Standard - Royal Mail Tracked 48 + Age Verified (2-3 business days): £4.95

18+ Express - Royal Mail Tracked 24 + Age Verified (Usually next business day but not guaranteed, cut-off 2pm Mon-Fri): £7.95

Free Shipping

FREE SHIPPING

FREE Royal Mail Tracked 48 (2-3 Business Days): Orders £90+

FREE Premium DPD Next Business Day (Cut off: 2pm Mon-Fri): Orders £250+

 

*All time-specific deliveries are usually delivered within advertised timeframes, but carriers do not 100% guarantee

 

N.B. For 18+ orders that include bladed products or alcohol, a £2 surcharge is added to normal shipping costs, to cover the legally required Age Verification service (as detailed above). All such orders will be shipped via Royal Mail.

 

CARRIERS AND NOTIFICATIONS

We currently use Royal Mail or DPD for all deliveries. Tracking notifications will be sent directly to your email once dispatched, whichever method is selected.

 

DELAYS AND MISSING PARCELS

Whilst we always aim to get your order to you within the advertised delivery timeframe, occasional delays can occur once a parcel enters the courier's network.

If your parcel is delayed or its tracking information stops updating, this does not necessarily mean it has been lost. In most cases, delayed parcels do eventually make their way through the delivery network and arrive safely.

In the event of a delay or suspected loss, we follow the relevant courier's established procedures for investigating and classifying missing parcels. These procedures typically require a specified number of working days to pass before a parcel can officially be considered lost. Accordingly, we will normally observe these waiting periods before treating an order as missing and arranging a replacement, allowing the courier sufficient time to locate and deliver the original parcel.

We appreciate that delays can be frustrating and will always do our best to help resolve them as quickly as possible. Any waiting periods remain subject to your statutory consumer rights, and we remain responsible for ensuring your order is delivered.

  

CUT OFF TIMES 

Next day deliveries to be delivered Tuesday - Friday need to be ordered by 2pm the day prior. For deliveries due Monday, orders must be placed by 2pm the Friday before. Any orders to be delivered on Saturday or Sunday must be completed by 2pm on Friday. Any orders executed after 2pm on Friday will be dispatched Monday, for delivery within the relevant timeframes.

 

NEXT DAY DELIVERY EXCLUSIONS

Unfortunately, despite the widest network in the UK, Royal Mail cannot guarantee next day delivery for a small number of rural postcodes. Selecting the Next Day service at checkout will ensure the quickest delivery, but please be aware that paying for Next Day delivery to these postcodes does not constitute a guarantee that packages will arrive the next day. If Next Day is selected in these cases, it will be assumed that the purchaser simply wishes to expedite shipping as quickly as possible and postage refunds will not be offered.

Parcels sent to the following postcode areas will be delivered within two working days, by 5.30pm:

HS2
IM, JE
PA60 - 75, 78
ZE2, 3

Parcels sent to the following postcode areas will be delivered within three working days, by 5.30pm:

KW16 - non Town
KW17
PH30, 41 - 44

 

For any questions on shipping that can’t be answered above, please try our FAQs here. If that still doesn’t answer your query, please contact us directly at support@listofgoods.com

 

OFFERS AND FREEBIES

Unless expressly outlined, any free shipping offers or incentives will relate to our standard free shipping option - Royal Mail 48 hour tracked. As with all shipping, List of Goods only serves the U.K. and Northern Ireland.